totalToBeDelivered includes active delivery statuses (to_delivery, delivery_reattempt), temporary return statuses (to_return, returned) that can be reattempted, and also delivery_attempt_failed and delayed.booked → totalToBePickedUp (ready for pickup)to_dc_truck_transit, at_dc, to_delivery, delivery_reattempt, to_return, returned, delivery_attempt_failed, delayed → totalToBeDelivereddelivered → totalDeliveredcancelled, undeliverable → totalCancelledto_return_origin, in_transit_to_return_origin → totalToBeReturned (permanent return after 3 failed attempts, invalid address or other serious issue with the delivery)returned_origin → totalReturned (already returned to origin)